Support
Answers first — and a human when you need one.
The fastest way to reach us is email. We read everything and reply as quickly as we can, usually within two business days.
✉ support@oraclefate.comCommon questions
When does Oracle Fate launch?
Oracle Fate is coming soon to the App Store for iPhone. If a friend already uses the app, their invite link is the earliest way in — invites carry a bond between your charts from day one.
What exactly is a Vision?
A Vision is a sealed prediction that arrives unannounced when the moving sky aligns with your birth chart and the life context you've shared. You'll get a notification that a Vision has arrived — then it's yours to reveal. Some arrive days before the window they speak to.
Is my data private?
Yes. Your birth data and vault exist to personalize your readings — we never sell your data and never show ads. This website sets no cookies at all. The full detail is in our Privacy Policy.
Why does the app need my exact birth time?
Your rising sign — and the twelve houses every reading is cast through — shift roughly every two hours. An exact birth time is the difference between your sky and someone else's. If you don't know it, a close estimate still works; you can refine it later in settings.
How do I manage or cancel my subscription?
Subscriptions are handled by Apple: iPhone Settings → your name → Subscriptions → Oracle Fate. Deleting the app does not cancel a subscription. Refund requests also go through Apple.
How do I delete my account?
In the app: You → Settings → Delete Account. This permanently removes your account, your vault, and your sign-in identity. It is immediate and cannot be undone.
I found a bug — where do I report it?
Email support@oraclefate.com with what happened and, if you can, a screenshot. Bug reports are read with special gratitude.
Press & partnerships
For press, creator collaborations, or partnership inquiries, use the same address — support@oraclefate.com — with "Press" in the subject line.